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the key characteristics to consider when looking for a good chemical manufacturer

A good chemical manufacturer must be well versed in industry standards and practices to ensure they are providing customers with the best service and resources possible.

Here are some of the key characteristics to consider when looking for a good chemical manufacturer:

Customer Service: the supplier should provide the customer with a single point of contact for communication throughout the length of the project. Customer service should take care to respond to inquiries as quickly as possible and provide all information necessary.

On-time Deliveries: the supplier needs to be knowledgeable of shipping logistics and timing to ensure deliveries are made on time, every time. It is especially important for chemical suppliers to have import/export experience when handling international shipments. Suppliers
should also be compliant with all hazardous shipment regulations and provide all paperwork necessary to prevent shipping delays.

Diverse Sourcing Network: the supplier should be flexible and ready to meet the needs of the customer. If the supplier doesn’t have the product you need, can they help you find it?

Cost Efficiency: it’s easy to overspend! Building a long-term relationship with a trusted supplier is a great way to stay in tune with the market and ensure you are getting the best quality products at the best prices.

Reputation: are the supplier’s products trusted? What kind of relationships has the company built — who are former customers?

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