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The Top 10 Digital Transformation Trends That Will Shape Business in 2022

In the past year, we’ve seen considerable changes in how businesses compete and succeed in the marketplace as they experience digital transformation. 

In many cases, these transformations are not limited to one area of the business but touch nearly every department, including sales, marketing, manufacturing, customer service, finance, and more. 

With such an impact on nearly every aspect of business operations today, it can be difficult to see how tomorrow will evolve. Here are 10 top digital transformation trends that will shape business in 2022.

1) AI-as-a-Service

While it might seem like artificial intelligence (A.I.) is a relatively new concept, think again. A.I. has been around for decades. Still, some of its biggest advances are happening now, thanks to India’s cloud computing.

As industries evolve alongside these advances, they’ll need to decide how they want to use A.I. to remain competitive—and that’s where digital transformation consultancy comes into play. 

These consultancies help businesses identify which A.I. tools will be most beneficial to them and then implement those tools using cloud computing or DevOps practices. 

In fact, according to Forrester Research, digital transformation consulting is expected to become one of [the] fastest-growing business segments by 2022.

2) Real-Time A.I.

Digital transformation isn’t about technology; it’s about fundamentally changing how an organization does business. 

In fact, Gartner predicts that A.I.-enabled digital assistants will replace customer service agents within three years—and many businesses are already implementing chatbots as a means of interacting with customers on a digital level. 

As such, digital transformation won’t be something businesses do—it will be something they are. And while there is a lot of buzz around these technologies, Gartner estimates that only 1 percent of companies have implemented them.

3) Blockchain Technology

According to a recent report from Gartner, as much as $3.1 trillion will be invested in Blockchain technology by 2022. As it becomes more ubiquitous, Blockchain is gaining popularity for its ability to increase transparency and streamline data transfer between parties. 

While there are many ways to implement Blockchain technology, companies who choose an enterprise-level option should seek digital transformation consultancy services with experience managing their blockchain systems. 

You’ll want to establish a test network where you can practice all aspects of your company’s operation on top of Blockchain without impacting any real customer information. 

By working through these issues now, you can ensure smooth sailing when you go live later on down the line.

4) Quantum Computing

The creation of quantum computers could bring exponential gains in machine learning and processing power. It could change how we live and work. 

Quantum computing is still far from becoming a practical reality, but it’s already starting to open up new vistas for digital transformation. 

Companies that want to use quantum computing to help transform their businesses need a team that understands both complex technical concepts and how real-world applications can be developed from them.

This is exactly what DevOps services companies in India offer. With expertise in agile development methodologies, they have helped many organizations take advantage of emerging technologies like A.I. and IoT. 

A good DevOps partner will know how to create solutions based on your business goals while leveraging emerging technologies like Blockchain, artificial intelligence (A.I.), Internet of Things (IoT), cloud computing, and big data analytics. 

While some people may think these are just buzzwords, they represent powerful tools that can help you gain a competitive advantage if you know how to apply them correctly.

5) CXO Disruption

Businesses will require a Chief Experience Officer (CXO) to lead their digital transformation efforts. This new role—combining product design, customer experience, and C-suite leadership—will require a complete rethink of how businesses are organized.

The CXO will be responsible for orchestrating seamless user experiences across all touchpoints, from physical to digital. The job won’t be an easy one: it’ll require deep expertise in UX/UI design and data analytics as well as high-level business acumen.

But it’s worth it: research shows that companies with strong user experiences outperform their peers by 3x on key financial metrics like revenue growth and profit margin.

6) Web X.0 – Cloud X.0 – IoT X.0

It doesn’t matter what terms you prefer, but it does matter that you understand how your industry is changing. Organizations must be aware of digital transformation and its impact on their business models and markets. 

This post will discuss digital transformation trends that will shape businesses over the next five years. By 2022, our world will look very different than it does today. 

This year we are just starting with 3D printing technology and artificial intelligence (A.I.). Our tech-driven society has changed how we interact with each other and is impacting almost every industry sector. 

We are also entering a new era of connected devices, the Internet of Things (IoT). The IoT enables new connectivity between everyday objects like your refrigerator or car.

7) Open Source Software (OSS) as a Service (SaaS)

As businesses look to become more efficient, digital, and connected, many tech companies are turning to open-source software (OSS) as a service. This provides businesses with access to powerful software that’s inexpensive and easy to use. 

The SaaS revolution enables technology companies to create user-friendly solutions at a fraction of what they would cost if purchased by a business on its own. 

In fact, Gartner predicts that OSS will account for 35 percent of global I.T. spending by 2022. And considering how many businesses rely on OSS to run their operations, it’s safe to say that we won’t see any growth decline anytime soon.

8) The Public Cloud Computing Stack as a Service (PaaSaaS)

Recent years have seen a major shift toward cloud computing, and many businesses are now completely cloud-based. In 2018, a new trend emerged: Stack as a Service (SaaS). 

As SaaS continues to gain popularity and dominate enterprise systems, PaaSaaS will remain an industry leader by offering complete visibility of every component used for digital transformation. 

When you make all your different software and services available in one place, everything is easier to manage and optimize for your unique business needs. If done correctly, there’s no reason why it can’t become a great source of revenue. By 2023, SaaS and PaaS will account for 30% of global GDP!

9) Big Data as an Edge Service (BDEdgeSaaS)

Big data analytics has already proven its worth as a business asset, with many firms using it to inform their strategies and improve operational efficiency. 

But as big data grows ever larger—with estimates of 3.5 zettabytes of data being generated by 2022—the value comes not only from having more information but also from using it smarter. 

By putting big data into cloud-based storage (BDEdgeSaaS), businesses can tap into it whenever they need it, without investing in on-site infrastructure or I.T. personnel. BDEdgeSaaS is likely to be one of the most significant digital transformation trends over the next five years.

10) Edge Data Centres

Edge has recently become a popular buzzword, and it refers to processing data as close to customers as possible. The general goal is to remove unnecessary latency (the time delay between processing something on one computer and displaying that result on another computer) by moving data closer to end-users. 

As such, the edge can refer to physical distance or a specific device or application. In terms of physical distance, an example would be a server located at your office versus one in your building’s basement. An example of devices or applications would be using Google Analytics on your website versus using a third-party analytics service like Kissmetrics.

Read Also: Top 10 eCommerce Trends To Help You Get Ahead of the Curve


These are just a few of the many trends you can consider. This will be an exciting time for businesses as they must make major changes and decisions to stay relevant and successful. 

You may think your business can’t keep up with all these trends, but don’t worry—all you need is a solid plan and some creativity, and you will be able to adapt and adjust for tomorrow. 

If you want to learn more about digital transformation trends that will shape business in 2022, 

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