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What Is Emotional Intelligence and Its Importance

A fascinating thing is taking place in the 21st-century workplace. The more technology we can use in the age of digital technology, the more automated tasks and let machines take over jobs as well, as the more significant we understand the importance of our emotions; mainly, we are more aware of the significance of emotional intelligence.

Emotional intelligence can identify emotions within ourselves and others and their effects and apply the knowledge gained to direct our thinking and actions. Since emotionally intelligent people tend to be more comfortable with other people and are more compassionate and empathetic, They are more likely to have more success than their peers. That’s why emotional intelligence is something to be studied more thoroughly.

What is Emotional Intelligence?

If emotional intelligence trainning seems like an odd word to you, it’s normal. We tend to view our feelings and our intelligence as distinct things. When you put them together, they’re emotional intelligence, and you’ll find that it’s a different way to be wise, as the term refers to “the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically” according to the dictionary definition. Psychologist Daniel Goleman coined the term in his book Emotional Intelligence: The Reasons It Should be More Important Than IQ, in which Goleman redefines what it means to be intelligent. The book lists five elements of emotional intelligence.

Seven Components of Emotional Intelligence


  • Self-awareness helps us recognize our weaknesses and strengths and how we react to certain situations and individuals. This knowledge can assist us in establishing limits and managing our interactions with other people in a more authentic manner. Furthermore, when we know our self-worth, we can communicate more effectively since we can comprehend the person we are talking to and what they could be seeking when they engage in conversation. In addition, when we are aware of ourselves and who we are, we can begin to work to improve ourselves and our lives by focusing on things that matter to us.


  • Self-management is taking control of your life and making choices that impact the individual. It’s about being proactive and accountable for the health of one’s self. Self-management is about making goals, taking actions to attain those goals and tracking the progress of the process. It also involves being flexible and adaptable, changing plans to meet your goals.


  • Because they are self-aware and emotionally intelligent, people can regulate their emotions and control them when needed.


  • People with higher emotional intelligence tend to be highly motivated, making them stronger and more optimistic. They can appreciate life even through challenging times and constantly seek ways to improve themselves. This helps them be better at all aspects of their life.


  • People who have compassion and empathy can connect with people. They can think from others’ perspectives, which allows them to establish relationships based on respect and mutual understanding. People who are compassionate and empathic can easily understand the emotions of others and are therefore better at providing comfort and support. In addition, those who have compassion and empathy generally tend to be generous and more likely to give their time to assist others. These traits make people with compassion and kindness the most valuable members of any society.

Social Skills

  • The interpersonal capabilities of emotionally intelligent individuals are evidence of their genuine concern for and appreciation of others, and they can get along with them.

Relationship Management

  • The process of managing relationships consists of maintaining and building positive relations with customers, clients and partners that can assist the company in achieving its goals. Effective management of relationships will result in higher sales, increased customer loyalty and greater levels of satisfaction for customers.

What is the Difference Between IQ and EQ?

If emotional intelligence can be described as a form of intelligence, How does it differ from mental intelligence? In part, it depends on how it is assessed. The intelligence ratio (IQ) can be defined as a measure that is derived from tests that are standardized and intended to determine intelligence. Your IQ directly relates to your cognitive abilities and how you can learn, comprehend, and apply knowledge. People with higher IQs can think abstractly and make connections to their brains more quickly.

Emotional intelligence is a distinct concept. It is sometimes referred to as EI (for Emotional Intelligence) or EQ (for Emotional Intelligence Quotient). Emotional intelligence is the ability to use inspirational thoughts to improve our thinking. People with a high level of emotional intelligence can control their emotions and utilize them to enhance their thinking and comprehend other people’s feelings.

In work, some believe the ability to express emotions is better for your career than IQ, while others say IQ is more important. Whichever is the most significant, emotional intelligence indeed plays a crucial role in your work.

Emotional Intelligence Skills

An IQ that is higher IQ could also mean that what we are born with and the ability to express emotions is something that we can increase. A large portion of our emotional intelligence develops in the early years of our lives, based on how we’re raised. However, as adults, we can take the necessary steps to become mentally “smarter.” Justin Bariso is the author of EQ The Applied Approach, an approach to real-world Emotional Intelligence, provides seven strategies to increase emotionally intelligent in an article for Inc.:

  • Be aware of your emotions. This is where you begin to become aware of yourself. To increase your emotional intelligence, consider your feelings and how you react to stressful situations regardless of whether it involves a friend, family member or a stranger. Once you’re aware of your emotions as well as your normal reactions. You will be able to begin to manage your feelings.
  • Request an objective view. What we consider to be reality can be quite different from what others who are around us see. Get input from other people to learn how you appear when in emotionally charged situations.
  • Observe. When you’ve gained self-awareness and are aware of how you’re presenting yourself and how you’re giving yourself, pay focus to your feelings.
  • Take a moment to pause. Take a moment to think before speaking or acting. It’s not easy; however, keep at it, and eventually, it’ll become a habit.
  • Be more compassionate by knowing your “why.” Discover your “why” behind another person’s emotions or feelings.
  • Learn from criticism. Who loves criticism? Perhaps none. However, it’s like things. If we decide to gain knowledge from critics, instead of defending our behaviour and actions, we will improve our emotional and mental.
  • Practice, practice, practice. Being more emotionally intelligent doesn’t take place overnight; However, it is possible with determination, perseverance and plenty of exercise.

We live in a time when we can obtain a certificate in various subjects.  Which help us advance our career prospects due to technological advances. However, we’re not able to get one for emotional intelligence. It’s something we need to confront as individuals, acknowledge it as a necessity and make a conscious effort to improve it, and then continue working to improve it, probably throughout our lives. But the benefits are worth it when we are better spouses, better employees and generally better people. Visit EQ world to get certified in Emotional intelligence

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